Case study

A Bangkok home massage service: a site that gives the treatments, prices, districts and therapists, then gets the booking done on WhatsApp or LINE in a few steps

Home massageBrand direction / Web design / Booking by chat

A Bangkok home massage service: a site that gives the treatments, prices, districts and therapists, then gets the booking done on WhatsApp or LINE in a few steps

Client

Iris

Industry

Home massage

Scope

Brand direction / Web design / Booking by chat

Services used on this project:Spa and massage websites

The pages

Service and price page on the Iris home massage website: 60, 90 or 120 minutes, the massage list and a book button
Therapist cards on the Iris home massage website: four cards, each with a photo, a name and a speciality
Service area map on the Iris home massage website: Asoke, Thonglor, Silom and Sathorn with travel times
Booking conversation example on the Iris home massage website: the request, the time and the therapist status
Iris home massage brand palette: four shades from cream to dark brown with their colour codes

The job in numbers

6

massages to choose from, each with its own price

3

lengths: 60, 90 and 120 minutes

5

districts on the map, with travel times

2

ways to book: WhatsApp and LINE

01

Massage at home in Bangkok

Iris Home Massage sends a licensed therapist to your place in Bangkok within 20 to 45 minutes, with six massages to choose from, Thai, oil and aromatherapy among them. Guests book on WhatsApp or LINE.

The brief was a site that gets someone from the first screen to a booking in a few steps and answers what they need to know on the way: what is offered, what it costs, which districts are covered, who will arrive and how to book.

02

Booked on a phone, after work

Most people open this site on a phone in the evening, after work, and want the booking done quickly. So the WhatsApp and LINE buttons float at the side of the screen wherever you scroll.

The line under the book button gives three reasons to trust it: the number of sessions given, licensed therapists and the five districts covered, so a first-time guest knows who they are booking with.

03

Cream, brown and a line-drawn Bangkok

The palette runs four shades from cream to dark brown, with Cabinet Grotesk for headings. The home page sets a therapist in uniform in the middle of the headline, Home massage in Bangkok, brought to your door, beside a line drawing of the Bangkok skyline with Wat Arun, a big wheel and the towers.

The leaf, the oil bottle and the map are all drawn in the same thin golden-brown line, which keeps the site calm and professional, closer to a good spa than to an advert.

04

Pick the time, then the massage

The services page first asks how long you have, 60, 90 or 120 minutes, then lists all six massages, each with a short description, its price and its own book button. The price sits on the same line as the name rather than a tap away.

Therapist cards give the name, the speciality, such as traditional Thai or oil and aromatherapy, and the hours they are working that night, so a guest knows who is coming before they book. If you run a spa or massage business, see spa and massage websites.

05

Booking by chat, shown step by step

Booking happens on WhatsApp or LINE instead of a long form, and the page shows an example booking conversation: the guest names the massage, the time and the area, the team asks how long, then sends a card with the therapist’s name, the arrival time and an on-her-way status.

A first-time guest sees exactly what happens next: in the example, 23 minutes pass between the first message and the doorbell, and nobody has to make a phone call.

06

Pages by service and by district

The main menu holds services, districts covered, therapists, prices, FAQ and articles. Service descriptions use the words people search for, such as traditional Thai massage at home in Bangkok, and the map gives an approximate travel time for each district.

The site has a Thai and an English version, works at every screen size, and ships with schema, sitemap, Analytics and Search Console connected. If your business goes to the customer and you want people in each district to find you, see local SEO.

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