Privacy policy

TopWebAsia, Bangkok, Thailand, is the data controller for this website.

For anything about your personal data, contact design@topwebasia.com or LINE https://line.me/ti/p/6a3S7gn-TU (opens in a new tab).

Version 5, effective 4 October 2026.

Quick brief form: your name, where to reply, and facts about your business, such as its name, what you sell, how many services and branches, what the site should do, its languages and your current site address. We use it to estimate the size of the job and reply with a first figure. Basis: steps before a contract.

Fastwork orders: your name, messages and the job details you send us through Fastwork, and for company orders the company details on the quotation and the withholding tax certificate your company sends us. Used to do the work you ordered and keep our tax records. Basis: performing the contract and our legal duties on tax. What Fastwork keeps on its own platform falls under Fastwork's privacy policy.

Giving us these details is up to you. Without a name and a way to reach you, we cannot answer a brief.

Analytics: with your consent, Google Analytics sets a cookie (_ga, 2 years) and records the pages you visit, your rough location and device type. Basis: consent, which you give or refuse in the cookie banner and can change any time from Cookie settings in the footer.

Spam protection: the brief form uses Cloudflare Turnstile, which checks that you are not a bot and sees your IP address. Basis: our legitimate interest in keeping the form working.

Server logs: our host, Vercel, keeps standard logs (IP address, time, page, browser) to run the site and stop abuse, and measures how fast pages load (Speed Insights) without cookies or anything that identifies you. Basis: legitimate interest.

Messages on LINE, WhatsApp or email: whatever you send us, used only to reply.

Form submissions are emailed to us through Resend and land in our Gmail inbox. Quick briefs are also filed, without your name or contact details, as a text document in a private GitHub repository only we can open. Analytics data goes to Google.

Payment goes through Fastwork, so we never see your card or bank details. Fastwork tells us which order was paid and how much, and we keep that record for the period set out below.

These providers are outside Thailand (United States and Europe). Each has data protection terms with us, and form data is sent abroad because that is how we deliver what you asked for.

We do not sell or trade personal data.

Enquiries that do not become a project: deleted within 12 months of your last message, from our inbox and from the brief archive.

Clients: project and payment records are kept for 5 years after the last order, for accounting and tax purposes.

Analytics: Google keeps it for 14 months. Server logs: per Vercel's retention.

You can ask to see the data we hold, get a copy, have it corrected, deleted or its use restricted, object to processing, and withdraw any consent you gave, at any time.

Email design@topwebasia.com. We reply within 30 days.

If you are not satisfied, you can complain to the Personal Data Protection Committee (pdpc.or.th (opens in a new tab)).

Necessary: none set by us; Turnstile may set a Cloudflare cookie while it checks the form.

Analytics (consent): _ga and _ga_LJNQLHBB09 from Google Analytics, 2 years.

Your choice is noted in your browser with the time and the policy version, so we can show consent was given.

If what we collect changes, this page changes before it goes live, not after, and the version number above moves with it.