Who we are
TOP WEB ASIA LLC, 30 N Gould St, STE R, Sheridan, WY 82801, USA, is the data controller for this website.
For anything about your personal data, contact topwebasia@gmail.com or LINE https://line.me/ti/p/6a3S7gn-TU.
Version 3, effective 24 September 2026.
What we collect and why
Book a call form: your name, email, phone or LINE ID if you give one, rough budget, the package you picked, a link to your site or social page, what you need help with, anything you type in the message box, and the day and time you chose. We use it to hold the slot and call you. Basis: steps you asked us to take before a contract.
Quick brief form: your name, where to reply, and facts about your business, such as its name, what you sell, how many services and branches, what the site should do, its languages and your current site address. We use it to estimate the size of the job and reply with a first figure. Basis: steps before a contract.
Giving us these details is up to you. Without a name and a way to reach you, we cannot confirm a call or answer a brief.
Analytics: with your consent, Google Analytics sets a cookie (_ga, 2 years) and records the pages you visit, your rough location and device type. Basis: consent, which you give or refuse in the cookie banner and can change any time from Cookie settings in the footer.
Spam protection: the forms use Cloudflare Turnstile, which checks that you are not a bot and sees your IP address. Basis: our legitimate interest in keeping the forms working.
Server logs: our host, Vercel, keeps standard logs (IP address, time, page, browser) to run the site and stop abuse. Basis: legitimate interest.
Messages on LINE or email: whatever you send us, used only to reply.
Where it goes
Form submissions are emailed to us through Resend and land in our Gmail inbox. Quick briefs are also filed, without your name or contact details, as a text document in a private GitHub repository only we can open. Analytics data goes to Google.
When you pay us, the transfer goes to our business account with Mercury in the USA, which sees the payer's name and bank details as any transfer does. We keep payment records for the period set out below.
These providers are outside Thailand (United States and Europe). Each has data protection terms with us, and form data is sent abroad because that is how we deliver what you asked for.
We do not sell or trade personal data.
How long we keep it
Enquiries that do not become a project: deleted within 12 months of your last message, from our inbox and from the brief archive.
Clients: project and billing records are kept for 5 years after the last invoice, for accounting and tax purposes.
Analytics: Google keeps it for 14 months. Server logs: per Vercel's retention.
Your rights
You can ask to see the data we hold, get a copy, have it corrected, deleted or its use restricted, object to processing, and withdraw any consent you gave, at any time.
Email topwebasia@gmail.com. We reply within 30 days.
If you are not satisfied, you can complain to the Personal Data Protection Committee (pdpc.or.th).
Cookies
Necessary: none set by us; Turnstile may set a Cloudflare cookie while it checks the form.
Analytics (consent): _ga and _ga_LJNQLHBB09 from Google Analytics, 2 years.
Your choice is noted in your browser with the time and the policy version, so we can show consent was given.
If you change the currency, your choice is kept in your browser's local storage and is not sent to us.
Changes to this policy
If what we collect changes, this page changes before it goes live, not after, and the version number above moves with it.