01How much does an online store cost?
฿79,900 for the build, paid once. It covers the cart, PromptPay and card payments, your first 100 products, Product schema, 12 SEO articles, the first month of SEO, and the domain and hosting for year one. From year two it is ฿3,500 a year. It doesn’t cover product photography, a logo, paid apps or plugins, or ad spend.
02Which payments can the store take, and who pays the fees?
PromptPay and credit or debit cards, through a payment provider we set up and test with real payments before launch. The provider charges its fee on each payment directly to you, at its own rates, and we add nothing. If you already have an account with a provider, tell us at the brief.
03I already sell on Shopee or Lazada. Do I need my own site?
Usually it pays to have both. The marketplace brings new people to your products, while your own site charges no commission per order, keeps the customer data with you and puts your product pages on Google under your brand. If you are just starting and have no regulars yet, begin on the marketplace.
04Which platform do you build on? Can it be Shopify?
We pick per store. WooCommerce on WordPress suits a shop that wants a system most web people know, Next.js suits a shop that runs heavy ads, because product pages stay fast under a crowd, and Wix or Webflow suits owners who want to edit pages easily themselves. If your shop already runs on Shopify, we can design a new theme for it, as we did for Blachh’co, priced to the scope.
05How many products do you load, and can I add more later?
We load the first 100, with photos, colour or size options, prices and stock counts from the sheet you send. After that you can add, edit or remove as many as you like. If you’d rather we loaded more, we quote it before we start.
06Does the store keep track of stock and work out shipping?
Yes. Stock drops when a customer pays, and an item shows as sold out when it runs out. Shipping can be set by weight, by area, or free above an amount. Once a parcel is packed, you add the tracking number to the order and the customer gets it by email.
07How many weeks does it take?
The store goes live in 2 to 4 weeks, counted from the end of the brief once we have the details for the first 100 products. The payment account application starts on day one, because approval takes days, and product photos are usually what holds a store up.
08Will my products appear in Google Shopping?
We add Product schema to every item, which is the data Google uses to show a product with its price and stock status, and we help connect Merchant Center if you want it. Whether and when items appear is up to Google.
09Which legal pages and registrations does an online store need?
A privacy notice under the PDPA, a consent box before any promotions, and a cookie banner if you use an ad pixel. We draft these and the terms of sale for you to check before launch. E-commerce and direct marketing registration depend on how your business is set up, so check with the authorities before you open. This is not legal advice.
10How do I pay for the build? Can I pay in instalments?
Every order is placed and paid through Fastwork, which holds the money until you accept the finished work. This job can be split into 2 or 3 instalments on one quotation. Hiring as a company, you get a receipt in the company’s name and can withhold 3%. We are not VAT-registered, so we can’t issue a VAT tax invoice.