01How fast do you reply?
Within one working day, whether you write on LINE, WhatsApp, by email or through the brief.
02How do I get a quote?
Tell us what your business does and what kind of site you want, or send a short brief. We reply with the package that fits and its price. If you are happy, we send a quotation on Fastwork that states the scope, the dates and the rounds of changes. Every package price is on our packages page if you want to look first.
03What should I prepare before we talk?
A link to your website or social media, what you want help with, and a rough budget. That is all. You do not need to prepare any copy, because we write every page from what you tell us.
04Do you charge for advice or a quote?
No. Talking to us and getting a price are free, with no commitment. Nothing is charged until you accept a quotation on Fastwork.
05I am outside Bangkok. Can I still work with you?
Yes. Every step happens online, from the brief through design to handover, so a client in another province gets the same work as one in Bangkok.
06How long does a website take?
One Page: live in 3 days; Starter: live in 3 to 5 days; Basic: live in 2 to 5 days; Business: live in 7 to 10 days; Premium: live in 10 to 15 days; E-commerce: live in 2 to 4 weeks, counted from the day we have your business details.
07Can we talk in English?
Yes. We talk and work in Thai or English, and clients abroad usually find WhatsApp or email easiest.